7e77 App's Privacy Policy — Committed to protecting your data

7e77 app is one of Bangladesh's most trusted online betting and gaming platforms. We believe that protecting user privacy is not merely a legal obligation — it is the cornerstone of our business ethics. This Privacy Policy ("Policy") explains how 7e77 app collects your information, the purposes for which it is used, and how it is kept secure.

This policy applies to our website, mobile app, and all services on 7e77 app. By using 7e77 app, you agree to this privacy policy. If you have any concerns, please reach out to our support team.

We may update this policy from time to time. If significant changes are made, you will be notified via email or an in-platform notification. The date of the latest update will be shown at the top of the page.

The 7e77 app collects data from various sources. Below is a detailed breakdown of what types of data are collected and under what circumstances:

We only collect data that is necessary to deliver our services. No unnecessary personal information is collected.

7e77 app uses collected data only for specific purposes. All reasons for use are transparently outlined below:

• Account management: To manage registration, login, identity verification, and account security.
• Service delivery: To process betting, gaming, deposit, and withdrawal transactions.
• Customer Support: To resolve your queries and issues, and to assist our support team.
• Fraud prevention: To detect suspicious activity and maintain platform security.
• Legal Obligations: To comply with orders from regulatory authorities or courts.
• Improvement & Analytics: To analyze user behavior and improve the platform experience.
• Promotional Communications: To keep you informed about offers and promotions, subject to your consent.

If you no longer wish to receive promotional emails or SMS, you can opt out at any time by contacting our support team.

The 7e77 app stores your data on secure, internationally certified servers. Retention periods vary depending on the type and purpose of the data collected:

• Account Information: Retained for a minimum of 5 years while your account is active and after closure (as required by law).
• Financial Transaction Data: Retained for a minimum of 5–7 years in compliance with anti-money laundering laws.
• Gaming & Betting Logs: Retained for up to 3 years for dispute resolution.
• Communication Records: Support conversations are retained for up to 1 year.

Once the retention period ends, data is securely deleted or anonymized. Even after you close your account, some data may be retained for a set period due to legal obligations.

7e77 app never sells your personal information. However, data may be shared in the following limited circumstances:

• Payment Processors: Payment gateways such as bKash, Nagad, Rocket, and others receive only the information necessary to process transactions.
• Identity Verification Services: Only the minimum necessary information is shared with accredited verification service providers for the KYC process.
• Legal Authorities: Information may be disclosed in compliance with court orders or government directives.
• Technology Service Providers: Server hosting or cybersecurity partners may access limited data to perform their services — however, they are bound by strict confidentiality agreements.

All third-party partners are required to comply with 7e77 app's privacy standards. Your data is never shared for commercial purposes.

7e77 app uses cookies and similar technologies on its website and app. These help improve your experience and ensure the platform functions properly:

• Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Functional Cookies: To remember your preferences such as language, theme, and more.
• Analytics Cookies: Used to analyze platform usage for improvement purposes. These cookies collect anonymous data only.
• Security Cookies: To detect and prevent fraudulent activity.

Non-essential cookies can be disabled from your browser settings, though some platform features may become limited as a result.

As a 7e77 app user, you have the following rights over your personal information:

The 7e77 app uses state-of-the-art technology and processes to protect your data. Our security framework includes:

• AES-256 Encryption: Industry-standard encryption is applied to all data storage and transmission.
• SSL/TLS Certificate: All communication between the website, app, and users is secured via HTTPS.
• Two-Factor Authentication (2FA): Two-factor authentication is available to add an extra layer of security to your account.
• Regular security audits: Regular penetration testing and security audits are conducted by independent third parties.
• Firewall & DDoS Protection: Servers are protected against unauthorized access and cyber attacks.
• Staff Training: All staff handling user data are required to follow strict confidentiality policies.

If you notice any security issue or suspicious activity, please support@7e77app.wsto let us know.

7e77 app strictly prohibits registration and use by anyone under the age of 18. We do not knowingly collect or store any personal information from minors.

• Age is verified at registration. ID documents may be requested in cases of suspicion.
• If a minor's account is identified, it is immediately suspended and all associated data is deleted.
• Parents can raise concerns about their child's account.

If you become aware of an account belonging to a minor, please support@7e77app.wsto let us know.

The 7e77 app reserves the right to update this Privacy Policy as needed. In the event of any significant changes, we will:

• We will update the "Last Updated" date at the top of the page.
• A notification of the change will be sent to your registered email.
• You will receive notifications about important changes when you log in to the platform.

Continued use of 7e77 app after any policy change will be considered acceptance of the updated policy. If you do not agree with a change, please contact Support to close your account.

For any questions or concerns regarding our Privacy Policy, please get in touch with us:
Email: support@7e77app.ws
Support: Available 24/7 in Bangla